Shipping policy

All orders are dispatched from London, United Kingdom.

Our typical processing time is 2-3 working days, depending on order complexity and workload.

We ship worldwide using Royal Mail.

Shipping services and delivery estimates are shown at checkout.

All orders to the USA are shipped using a duties-paid shipping service (PDDP).

All applicable US import duties and tariffs are covered by us.
Customers will not be required to pay additional import duties or customs clearance fees upon delivery.
US state and local sales taxes are separate from import duties. Any sales tax collected by us will be displayed at checkout.

Orders to EU countries are shipped using a Delivered Duties Unpaid (DDU) service.

EU import VAT, customs duties and handling fees are not included in the price paid at checkout.
Customers may be required to pay additional charges to their local customs authority or delivery provider before receiving their order.
These charges vary depending on the destination country and order value and are the responsibility of the customer.

For orders outside the USA and EU, import duties, customs fees and local taxes may apply depending on the destination country.

These charges are not included in your order total unless otherwise stated at checkout and are the responsibility of the customer.

We recommend checking your country's import regulations before placing an order to avoid unexpected charges.

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