Shipping policy
Shipping Policy
Dispatch Location
All orders are dispatched from London, United Kingdom.
Processing Time
Our typical processing time is 1–2 working days, depending on order complexity and workload.
Shipping Services
We ship worldwide using:
- Royal Mail
- DHL
- UPS
Shipping options and delivery estimates are shown at checkout.
International Orders, Customs & Import Charges
For international orders, please note:
- Import duties, customs fees, and local taxes are set by the destination country.
- These charges are outside of our control and are not included in your order total.
- Customers are responsible for any such charges where they apply.
We understand that unexpected fees can be frustrating, and we do our best to provide accurate information. Unfortunately, customs policies vary by country, and we’re unable to predict or cover these charges on behalf of customers.